Planning to travel whit yout pet? Pets are allowed under request and confirmation from the Hotel, consult the pet admission conditions (ONLY one small dog per room, maximum 10 kilos).
The Hotel is well communicated and has very close connections by foot, by bus / tram, public transport to Delicias Station / Airport (13km - Around € 20 by taxi. Airport bus stops at Paseo de Pamplona).
THE HEALTH OF OUR CLIENTS IS OUR MAIN PRIORITY
That is why we have taken an additional cleaning measures and protocols to guarantee the safety of our guests and of our staff. These measures follow the recommendations of the health authorities.
In the rooms:
• We wash clothes in certified laundries.
• We remove the dirty clothes in a sealed bag without any contact with the clean clothes.
• We eliminate decorative elements.
• We disinfect surfaces with approved products.
• We reinforce the cleaning protocol with special attention to elements with a high level of contact.
• TV remote in the room is laminated.
• We increase the ventilation time.
• Disposable items.
• We offer the possibility to our clients to refuse the cleaning service.
• We carry out a continuous cleaning of the elements, devices and surfaces.
• We disinfect all room opening cards.
• There are disinfectant mats.
• We have individual protection equipment for our clients: disinfectant gel, masks and disposable gloves.
• Screen on the counter, marks of distance between customers and a special box for collecting keys.
In other areas of the hotel:
• Preferential use of stairs is recommended. In case of using an elevator, the maximum occupancy will be 1 room.
• We include disinfectant gel in all areas of the hotel.